gc2b logo
gc2b logo

All articles

Where Is My Order?

What does "pre-shipment" mean on my tracking?

Your order is getting ready to be shipped! Because our orders are packed in batches, it is common for the shipping label to be created and the tracking information sent out before our all human team has picked and packed your order. After orders are

My package was marked "delivered", but I haven't received it!

Did you order from https://www.gc2b.co/ and your package was marked as "delivered", but it wasn't received? We're happy to help!. When the tracking for your package is updated as "delivered" by the postal carrier, it triggers an automatic email from

My package was un-delivered or marked return-to-sender!

Packages generally marked as return-to-sender, or undelivered due to the following reasons:. If a package is returned to us, we will email you when we receive your package back. You can always email us first if you notice any issues with your trackin