What is a return bar and how do I use it?Updated 2 years ago
Return Bars are retail locations that will pack and ship your order back to us! You can find your local Return Bar by clicking here!
If you have selected the returns bar option through our exchange portal, you will receive a QR code via email. Bring the item you are returning and your QR code to the nearest returns bar - there is no need to package up your binder!
Your exchange order will be automatically created upon receipt of your item and your new binder will begin processing ASAP!
If you would prefer to ship your item back in the mail, you can also select that option by using our return portal. You can also change your exchange method if you change your mind!
You can find our exchange portal and begin your exchange by clicking here!
If you received a sizing suggestion from us prior to ordering, please reach out to the customer care team at [email protected]