How do I exchange my binder?Updated 2 months ago
Hi there! If you think your binder is the wrong size, please stop wearing it! We are happy to exchange your order provided the item is in its original condition (NOT USED) and sent back within 30 days of receipt.
Start an exchange by clicking the link here!
Exchanges: Select the new size you wish to receive through the portal. Your new order will be created after you drop your order off at a return bar OR after the carrier has scanned your return.
Store credit: You will receive an instant store credit in the form of a digital gift card after you drop your order off at a return bar OR after the carrier has scanned your return.
Please note, return bars are only available to domestic customers. International customers currently must mail their exchanges using a prepaid exchange label.
Exchanges are offered for all items unless otherwise stated on the product page. Limited edition and final sale items are not eligible for exchanges or store credit.
*If the item you received was damaged, not what you ordered, or your size was recommended prior to ordering, please contact our customer care team at [email protected]